Lost or Stolen Card

from Monday to Friday, 8:30 AM to 5:30 PM (GMT – 4)

Call Us at: +5999 7382344

Before calling, please have the following information at hand:

• Exact name of cardholder as it appears on the card
• Type of Product
• Telephone number abroad where the customer can be reached ( Cell or Hotel number)
• Card number or account number (if available)
• Home address (billing address)

Send Us an email to:

reportcard@sofitasanv.com

Or contact your business executive